MGT301 - Principles of Marketing Solved Quizzes File No 1


Question No: 1    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Which one of the following phrases reflects the marketing concept?  
        The supplier is a king in the market
        Marketing should be viewed as hunting not gardening
        This is what I make, won't you please buy it?
        This is what I want, won't you please make it?
   
Question No: 2    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. If a local company wants to adopt the marketing concept. To be consistent with this move, it should adopt which of the following philosophies?
 
        Focusing on today is important for us
        Making money is our business
        The customer is always right
        Keeping prices low is our objective
   

Question # 1 of 10 ( Start time: 05:11:37 PM )  Total Marks: 1  
Which one of the following set is considered as a fit-match of firm?  
Select correct option:  

 Opportunities – strength (Correct)
 Opportunities – weaknesses 
 Opportunities – customer demand 
 Customer value – weakness 

Question # 2 of 10 ( Start time: 05:13:08 PM )  Total Marks: 1  
People often buy the kind of clothing. What does it show?  
Select correct option:  

 Attitude 
 Status (Correct)
 Learning 
 Lifestyle 


Question # 3 of 10 ( Start time: 05:14:22 PM )  Total Marks: 1  
Drawing conclusion from research after analysis of collected data called:  
Select correct option:  

 Gathering 
 Collection 
 Interpretation (Correct) 

 Survey   

Question No: 3    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Which one of the following options is best to explain the purpose of intranets? 
        Buying and selling processes
        Business-to-business purchasing
        Communication among employees
        Maintaining customer relations
   
Question No: 4    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. All of the following are accurate descriptions of a company's mission statement, EXCEPT which one? 
        Mission statement should fit the market environment
        Mission statement should be realistic
        Mission statement should be broad
        Mission statement should be motivating
   
Question No: 5    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Which of the following sets refers to the order or sequence of marketing management functions?
 
        Control - implementation - market planning
        Market planning - control - implementation
        Implementation - control - market planning
        Marketing planning - implementation - control
   
Question No: 6    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Advertising agencies are an example of which of the following marketing intermediaries? 
        Insurance company
        Financial intermediary
        Marketing services agency
        Physical distribution firm


Question # 4 of 10 ( Start time: 05:15:00 PM )  Total Marks: 1  
In the Boston Consulting Group approach, which one of the following is a measure of company strength in the market? 
Select correct option:  

 Relative market share (Correct)
 BCG matrix 
 Business portfolio 
 Market growth rate 

Question # 5 of 10 ( Start time: 05:16:18 PM )  Total Marks: 1  
Niche marketing is opposite to which one of the following concepts?  
Select correct option:  

 New Marketing exploration (Correct)
 Knowledge management 
 Mass marketing 
 Market intelligence 

Question # 6 of 10 ( Start time: 05:17:46 PM )  Total Marks: 1  
Which of the following is NOT a part of the macro-environment?  
Select correct option:  

 Demographic forces 
 Natural forces 
 Competitors' forces (Correct)

 Political forces 

   
Question No: 7    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. "How people feel about corporations, government agencies, trade unions and universities" refers to which of the following views?
        People's view of others
        People's view of societies
        People's view of themselves
        People's view of organizations



Question # 7 of 10 ( Start time: 05:18:47 PM )  Total Marks: 1  
In which of the following stage marketer provides quality product and services without variation in quality?  
Select correct option:  

 Storing 
 Selling 
 Standardizing and grading (Correct) Risk Taking 

Question # 8 of 10 ( Start time: 05:20:07 PM )  Total Marks: 1  
Mr. Ahmad thinks that Nirala sweets is offering competitive products and also delivers its sweets through online orders. This thinking of Mr. Ahmad represents which concept of marketing?  
Select correct option:  

 Positioning of Nirala Sweets (Correct)
 Product variety of Nirala Sweets
 Technical expertise of Nirala Sweets

 Marketing of Nirala Sweets
   
Question No: 8    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Which one of the following is NOT a part of the macro-environment? 
        Demographic forces
        Natural forces
        Competitors' forces
        Political forces




Question # 9 of 10 ( Start time: 05:21:37 PM )  Total Marks: 1  
Public that influence the company’s ability to obtain funds reflects which of the following publics?  
Select correct option:  

 Financial publics (Correct)
 Media publics 
 Government publics 
 Citizen-action publics 
1. The marketing of goods and services to companies, governments, or not-for-profit organizations for use in the creation of goods and services that they can produce and market to others is referred to as
Answer: business marketing.
2. Organizational buyers include manufacturers, wholesalers, retailers, and government agencies
Answer: That buy goods and services for their own use or resale
3. Which of the following statements represents an organizational buying decision?
Answer: The owner of a fried chicken restaurant hires a snow removal service to keep the parking lot clear.

4. Organizational buyers can be divided into three different markets. They are
Answer: industrial, reseller, and government markets.

Question # 10 of 10 ( Start time: 05:23:07 PM )  Total Marks: 1  
The group lies in the shadow of the boomers and lack obvious characteristics reflect which of the following options?  
Select correct option:  

 Baby boomer 
 Generation-X (Correct)
 Generation-Y 

 Echo boomer 


5. The services market sells diverse services such as legal advice, auto repair, and dry cleaning. Along with finance, insurance, real estate businesses, and __________, communication and public utility firms, as well as not-for-profit organizations, these firms represent about 75 percent of all industrial firms.
Answer: transportation
6. Archer Daniels Midland (ADM) Co. is the world's largest cocoa-bean processor. It buys cocoa beans and converts the beans into cocoa powder and cocoa butter, which it sells to companies that manufacture consumer products that contain chocolate. The cocoa-bean processor is operating in a(n) __________ market.
Answer: industrial
7. Wholesalers and retailers that buy physical product and resell them without any reprocessing are
Answer: reseller firms
8. The reseller market includes
Answer: retailers and wholesalers.

9. In terms of organizational buyers, Amazon.com, Lands' End, and JCPenney would all be classified as __________.
Answer: resellers.
   
Question No: 9    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Marketing information from which of the following databases can be accessed more quickly and cheaply?
        External
        Internal & External
        Internal
        Representatives
   
Question No: 10    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Gathering secondary information is one of the steps of developing the research plan. What does the meaning of secondary information in marketing research? 
        That does not currently exist in an organized form
        That already exists somewhere, having been collected for another purpose
        That the researcher can obtain through surveys and observation
        That already exists somewhere in an organized form
   
Question No: 11    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Survey research, called the backbone of primary research, is the most widely used method for primary data collection and is best suited for gathering which of the following information? 
        Personal
        Attitude
        Descriptive
        Exploratory
   
Question No: 12    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. If ABC Ltd knows that its market share in Pakistan has dropped 13 percent in the first quarter of the year but does not know what might have contributed to this decline, it is in which stage of the marketing research process?  
        Hypothesis development
        Symptom identification
        Problem identification
        Data interpretation



10. When Louisiana State University buys new laptops for its faculty it is operating as a(n)
Answer: government unit.
11. The system that provides common industry definitions for Canada, Mexico, and the United States, which make easier the measurement of economic activity in the three member countries of the North American Free Trade Agreement (NAFTA) is called:
Answer: the North American Industry Classification System (NAICS).
12. the North American Industry Classification System (NAICS).
Answer: The system that provides common industry definitions between Canada the United States, which makes it easier to measure economic activity and releases barriers of trade for manufacturing and distribution for cross-border firms. The system that provides common industry definitions for Canada, Mexico, and the United States, which makes it easier to measure economic activity in the three member countries of the North American Free Trade Agreement (NAFTA).
13. Derived demand refers to
Answer: the demand for industrial products and services that is driven by demand for consumer products and services.
14. Spruceland Millworks in Canada makes wooden pallets for transporting and storing new appliances such as stoves, freezers, and refrigerators. The demand for Spruceland pallets would be classified as.
Answer: derived demand, which is tied to the sales of pallets, which in turn, is tied to the sales of appliances

15. Purchas
   
Question No: 13    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Which one of the following factor is NOT used for measuring the social class? 
        Income
        Number of children in family
        Occupation
        Education
   
Question No: 14    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Which one of the following three-step process represents “Perception”?  
        Motivation, personality and attitudes
        Collecting, eliminating and organizing information inputs
        Receiving, organizing and interpreting information inputs
        Anticipating, classifying and discarding information inputs
   
Question No: 15    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Person's pattern of living as expressed in his or her psychographics represents which one of the following concept?  
        Personality
        Culture
        Lifestyle
        Motive

es of sodium fluoride by Procter & Gamble for use in the manufacture of Crest toothpaste would be an example of __________ demand.
Answer: derived
16. Which of the following statements about organizational buying compared to consumer buying is most accurate?
Answer: Brand loyalty exists in both organizational and consumer buying.
17. Important product or service characteristics in organizational buying behavior include: products or services of a technical nature, purchased on the basis of specifications; a large portion of goods are purchased in a raw or semi-finished state, and
Answer: a heavy emphasis placed on delivery time, technical assistance, and postsal service.
18. Which of the following statements accurately characterizes buying behavior in organizational markets?
Answer: Fewer customers typically exist in organizational markets than in consumer markets.

19. The primary organizational buying objective is to
Answer: help the firm achieve its objectives.
   
Question No: 16    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Which one of the following option represents the collection of data for the purpose of applying appropriate actions at a subsequent time? 
        Lifestyle
        Learning
        Perception
        Attitude
   
Question No: 17    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Which one of the following is NOT the stage that customers go through in the process of adopting a new product?
        Awareness
        Interest
        Evaluation
        Culture
   
Question No: 18    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. After deciding to order replacement parts for ageing machinery, the buyer for a construction company examines catalogues and trade publications. The buyer is probably at which stage of the organizational buying decision process?
        Problem recognition
        Product specification
        Product-supplier search
        Product evaluation

1. Despite the data glut that marketing managers receive, they frequently complain that they lack _____.
a. enough information of the right kind
b. quality information
c. timely information
d. accurate and reliable information
e. valid information
(Answer: a; p. 97; Easy)

2. An MIS consists of people, equipment, and procedures to gather, sort, _____, evaluate, and distribute information to marketing decision makers.
a. test
b. test market
c. analyze
d. critique
e. assess
(Answer: c; p. 97; Easy)

3. Your firm has just developed its first successful MIS. It interacts with information users to assess information needs, develop needed information, _____ the marketing information, and help managers use it in their decision making.
a. distribute
b. collect
c. retrieve
d. store
e. validate
(Answer: a; p. 97; Challenging)

4. The marketing information system is not limited to use by the company it serves. It may also provide information to _____.
a. the government
b. external partners
c. various publics
d. competitors
e. none of the above

(Answer: b; p. 97; Moderate)
   
Question No: 19    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Demographic segmentation divides the market into groups based on which of the following variables?
        Size, location, industry, customer
        Size, company, industry, technology
        Location, size, occupation, race
        Customer, technology, company, industry
   
Question No: 20    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Which of the following factors are often used for segmenting customer groups?
        Geographic factors
        Psychographic factors
        Behavioral factors
        Demographic factors
   
Question No: 21    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. A marketer has brought same products in the market for all segments without considering the needs and wants of the customers. Which one of the following strategy is being practiced by the marketer?
        Undifferentiated marketing strategy
        Differentiated marketing strategy
        Concentrated marketing strategy
        Custom marketing strategy
   
Question No: 22    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Buyer- seller similarities is an attribute comes under which one of the following concepts?
 
       ► Demographic factors
       ► Personal characteristics
       ► Situational factors
       ► Operating variables





5. Marketers must weigh carefully the costs of additional information against the _____ resulting from it.
a. uses
b. benefits
c. knowledge
d. rewards
e. cost
(Answer: b; p. 98; Easy)

6. Four common sources of internal data include the accounting department, operations, the sales force, and the _____.
a. owners
b. stockholders
c. marketing department
d. custodians
e. quality control department
(Answer: c; p. 99; Moderate)

7. Marketing information from this type of database usually can be accessed more quickly and cheaply than other information sources. Which one is it?
a. External.
b. MDSS.
c. EIS.
d. Internal.
e. Field representatives.
(Answer: d; p. 99; Easy)

8. This systematic collection and analysis of publicly available information about competitors and developments in the marketing environment is very useful. What is it called?
a. Marketing data.
b. Marketing intelligence.
c. Web Master.
d. Sales and sales management.
e. Secondary data.
(Answer: b; p. 99; Moderate)

9. Which of the following was not mentioned in your textbook as a source of marketing intelligence?
a. Suppliers.
b. Resellers.
c. Key customers.
d. Your company reports.
e. Sales force.
(Answer: d; p. 101; Easy)

10. Which of the following was not mentioned in your textbook as a source of marketing intelligence?
a. Competitors’ garbage.
b. Buying competitors’ products.
c. Monitoring competitors’ sales.
d. Checking for new goodwill.
e. Purchasing agents.

(Answer: d; p. 101; Moderate)
   
Question No: 23    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Which of the following are those products purchased for further processing or for use in conducting a business?
       ► Unsought products
       ► Specialty products


       ► Shopping products
       ► Industrial products
   
Question No: 24    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Which one of the following categories refers to a group of products that are closely related because they function in a similar manner, are sold to the same customer groups, are marketed through the same type of outlets, or fall within given price ranges? 
       ► Product line
       ► Line extension
       ► Private brand
       ► Product bandwidth
   
Question No: 25    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. After concept testing, a firm would engage in which stage for developing and marketing a new product? 
       ► Marketing strategy development
       ► Business analysis
       ► Product development
       ► Test marketing
   
Question No: 26    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. A review of the sales, costs and profit projections for a new product to find out whether they satisfy the company's objectives refers to which one of the following concepts? 
       ► Business feasibility
       ► Feasibility study
       ► Business analysis
       ► Product acceptance
   
Question No: 27    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. In which of the following product life cycle stages, sales are zero and the company's investment costs mount? 
       ► Product development
       ► Introduction
       ► Growth
       ► Maturity
   
Question No: 28    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. In which one of the following stages of the product life cycle sales fall off and profits stop? 
       ► Growth
       ► Introduction
       ► Decline
       ► Maturity
   



11. Your competitor may reveal intelligence information through which of these sources of information?
a. Annual reports.
b. Trade show exhibits.
c. Web pages.
d. Press releases.
e. All of the above.
(Answer: e; p. 101; Easy)

12. In today’s information age, companies are leaving a paper trail of information _____.
a. in the wastebasket
b. online
c. in annual reports
d. with government agencies
e. that is inaccessible
(Answer: b; p. 101; Moderate)

13. To combat marketing intelligence by competitors, Unilever Corporation is now providing _____ to employees.
a. intelligence training
b. privacy blocks
c. protection
d. less information
e. none of the above
(Answer: a; p. 102; Moderate)

14. Which of the steps in the marketing research process has been left out: defining the problems and research objectives, implementing the research plan, and interpreting and reporting the findings?
a. Developing the research budget.
b. Choosing the research agency.
c. Choosing the research method.
d. Developing the research plan.
e. Comparing and contrasting primary and secondary data.
(Answer: d; p. 102; Moderate)

15. Your colleague is confused about using the marketing research process. He seems to be having problems with _____, which is often the hardest step to take.
a. defining the problem
b. defining the research objectives
c. defining the problem and research objectives
d. researching a research agency to help

e. C and D
Question No: 29    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. McDonald's run advertisement featuring children, senior citizens and minority groups. What does this ad show? 
       ► Company is product oriented
       ► Company considers only environmental factors
       ► Company has several target markets
       ► Company is market oriented
   
Question No: 30    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. When a customer pays Rs.1000 and receives a television set in return. What does this example show? 
       ► Exchange
       ► Transaction
       ► Market
       ► Segment
   
Question No: 31    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. In a company division, a product line within a division, or sometimes a single product or brand reflects which one of the following options? 
       ► Market
       ► BCG
       ► SBU
       ► Initiator
   
Question No: 32    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. “Planning that involves developing a strategy to meet competition and ensure long-term survival and growth” represents which one of the following planning types?  
       ► Long-range planning
       ► Short-range planning
       ► Annual planning
       ► Strategic planning
   
Question No: 33    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Which one of the following is a chief goal of the implementation function in marketing process? 
       ► Develops marketing plans
       ► Turns plans into actions
       ► Takes corrective actions
       ► Develops strategic plans
   
Question No: 34    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. "Consumers are spending more on products and services that will improve their lives rather than their image” reflects which aspect of the cultural environment? 
       ► People's view of others
       ► People's view of themselves
       ► People's view of organizations
       ► People's view of nature
   
Question No: 35    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Suppose marketers at Lever Brothers are trying to determine whether the use of coupons for detergent was the reason for a sales increase in a particular store. What type of study conducted to answer this question?
       ► Exploratory
       ► Descriptive
       ► Causal
       ► Qualitative
   
Question No: 36    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. ABC Company wants to learn about consumer attitudes toward mail order purchases and conducts a study to acquire this information. Which one of the following data would BEST be classified for this study?  
       ► Causal
       ► Experimental
       ► Primary
       ► Secondary
   
Question No: 37    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Which one of the following is NOT considered as competitive differentiation of a company?
       ► Product
       ► Service
       ► Image
       ► Sales
   
Question No: 38    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Which one of the following characteristics is NOT a requirement for effective segmentation? 
       ► Differential
       ► Achievable
       ► Accessible
       ► Measurable
   
Question No: 39    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Which one of the following product requires a lot of advertising, personal selling and other marketing efforts because consumer either does not know about it or knows about it but does not normally think about buying?
       ► Specialty products
       ► Shopping products
       ► Industrial products
       ► Unsought products
   
Question No: 40    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Business markets can be segmented on the basis of all of the following variables EXCEPT:
       ► Personal characteristics
       ► Operating variables
       ► Selling approaches
       ► Situational factors
   
Question No: 41    ( Marks: 10 )
Your browser may not support display of this image. Being a marketing manager in a store you have been assigned a task to find out the reasons that why the sales volume is decreasing day by day.  How would you apply the concept of Marketing Information System (MIS) in this store and how it will work?
 MGT301- Principles of Marketing (Session - 3)  
    
Question No: 1    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Which one of the following phrases reflects the marketing concept?  
        The supplier is a king in the market
        Marketing should be viewed as hunting not gardening
        This is what I make, won't you please buy it?
        This is what I want, won't you please make it?
   
Question No: 2    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. If a local company wants to adopt the marketing concept. To be consistent with this move, it should adopt which of the following philosophies?
 
        Focusing on today is important for us
        Making money is our business
        The customer is always right
        Keeping prices low is our objective
   
Question No: 3    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Which one of the following options is best to explain the purpose of intranets? 
        Buying and selling processes
        Business-to-business purchasing
        Communication among employees
        Maintaining customer relations



Question No: 4( M - 1 ).
The concept of market _____________ arranges for a product to occupy a clear, distinctive, and desirable place relative to competition.
Positioning
Place
Price
Product

Question No: 5( M - 1 ).
Which one of the following authorities might use several tools like news, speeches and special events for the marketing purpose?

Advertising agencies
Advertising specialists
Public relation professionals
Computer programmers

Question No: 6( M - 1 ).
Lobbying or building and maintaining relations with legislators and government officials to influence legislation and regulation are part of which one of the following options?

Business ethics
Press relations
Press agencies

Public relations
   
Question No: 4    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. All of the following are accurate descriptions of a company's mission statement, EXCEPT which one? 
        Mission statement should fit the market environment
        Mission statement should be realistic
        Mission statement should be broad
        Mission statement should be motivating
   
Question No: 5    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Which of the following sets refers to the order or sequence of marketing management functions?
 
        Control - implementation - market planning
        Market planning - control - implementation
        Implementation - control - market planning
        Marketing planning - implementation - control
   
Question No: 6    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Advertising agencies are an example of which of the following marketing intermediaries? 
        Insurance company
        Financial intermediary
        Marketing services agency
        Physical distribution firm
   
Question No: 7    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. "How people feel about corporations, government agencies, trade unions and universities" refers to which of the following views?
        People's view of others
        People's view of societies
        People's view of themselves
        People's view of organizations



Question No: 7( M - 1 ).
The standards set for salespeople, stating the quantity they should sell and how sales should be divided among the company’s products refers to which one of the following options?
Sales goals
Company quotas
Sales quotas
Sales incentives

Question No: 8( M - 1 ).
A growing trend for many companies is to use a group of people from sales, marketing, engineering, finance, technical support and even upper management to service large, complex accounts. It refers to which one of the following approaches?
Department selling
Multiple selling
Team selling
Simultaneous selling

Question No: 9( M - 1 ).
To reduce time demands on their outside sales forces, many companies have increased the size of their inside sales forces, which include technical support people and sales assistants. Which one of the following can also be another part of the sales force?
Order takers
Order getters
Telemarketers

Secretaries
   
Question No: 8    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Which one of the following is NOT a part of the macro-environment? 
        Demographic forces
        Natural forces
        Competitors' forces
        Political forces
   
Question No: 9    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Marketing information from which of the following databases can be accessed more quickly and cheaply?
        External
        Internal & External
        Internal
        Representatives
   
Question No: 10    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Gathering secondary information is one of the steps of developing the research plan. What does the meaning of secondary information in marketing research? 
        That does not currently exist in an organized form
        That already exists somewhere, having been collected for another purpose
        That the researcher can obtain through surveys and observation
        That already exists somewhere in an organized form
   
Question No: 11    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Survey research, called the backbone of primary research, is the most widely used method for primary data collection and is best suited for gathering which of the following information? 
        Personal
        Attitude
        Descriptive
        Exploratory
   
Question No: 12    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. If ABC Ltd knows that its market share in Pakistan has dropped 13 percent in the first quarter of the year but does not know what might have contributed to this decline, it is in which stage of the marketing research process?  
        Hypothesis development
        Symptom identification
        Problem identification
        Data interpretation
   



Question No: 10( M - 1 ).
When a firm sets out to analyze, plan, implement, and control sales force activities through sales force management. What does it set and design?


Team selling efforts
Promotional objectives
Sales territories
Sales force strategies

Question No: 11( M - 1 ).

The principles of personal selling described as which one of the following orientation?

Service orientation
Customer orientation
Transaction orientation
Relationship orientation

Question No: 12( M - 1 ).
Which of the following communication and promotion tools involve direct connections with customers aimed toward building customer-unique value and lasting relationships?
Personal selling and direct marketing
Public relation and publicity
E-commerce and e-business
Advertising and sales promotion

Question No: 13( M - 1 ).
The various stages of the personal selling process are illustrated below, which one of the following is NOT specific roles of the sales representative?

Negotiating and closing the sale
Sales presentation
Prospecting


Devising product strategy
Question No: 13    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Which one of the following factor is NOT used for measuring the social class? 
        Income
        Number of children in family
        Occupation
        Education
   
Question No: 14    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Which one of the following three-step process represents “Perception”?  
        Motivation, personality and attitudes
        Collecting, eliminating and organizing information inputs
        Receiving, organizing and interpreting information inputs
        Anticipating, classifying and discarding information inputs
   
Question No: 15    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Person's pattern of living as expressed in his or her psychographics represents which one of the following concept?  
        Personality
        Culture
        Lifestyle
        Motive
   
Question No: 16    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Which one of the following option represents the collection of data for the purpose of applying appropriate actions at a subsequent time? 
        Lifestyle
        Learning
        Perception
        Attitude
   
Question No: 17    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Which one of the following is NOT the stage that customers go through in the process of adopting a new product?
        Awareness
        Interest
        Evaluation
        Culture
   

Question No: 14( M - 1 ).

Fraudulent usage, inability to attract potentially brand-loyal customers and use by current customers but not new customers are believed to be disadvantages of which of the following?
Money refunds
Frequent-user incentives
Coupons
Premiums

Question No: 15( M - 1 ).

Expensive Coca-Cola television ads primarily are a type of which of the following advertising?
Informative advertising
Comparative advertising
Persuasive advertising
Reminder advertising

Question No: 16( M - 1 ).

In which of the following advertising a company directly or indirectly compares its brand with one or more other brands?
Informative advertising
Institutional advertising
Reminder advertising
Comparative advertising

Question No: 17( M - 1 ).
Communication through a news story regarding an organization or its products that is transmitted through a mass medium at no charge, refers to which one of the following promotion mix?
Advertising
Sales promotion
Personal selling
Public relations

Question No: 18( M - 1 ).

Slow feedback, high costs and difficulty in measuring effects on sales are disadvantages of which one of the following promotion mix ingredient?
Public relations
Sales promotion
Personal selling

Advertising


(Answer: c; p. 102; Moderate)

16. The objective of _____ research is to gather preliminary information that will help define the problem and suggest hypotheses.
a. descriptive
b. exploratory
c. causal
d. corrective
e. descriptive and exploratory
(Answer: b; p. 103; Easy)

17. It is important to note that research objectives must be translated into specific _____.
a. marketing goals
b. information needs
c. dollar amounts
d. results that justify the means
e. time allotments
(Answer: b; p. 103; Easy)

18. The research plan outlines sources of existing data and spells out the specific research approaches, contact methods, _____, and instruments that researchers will use to gather new data.
a. personnel
b. sampling plans
c. budget requirements
d. all of the above
e. none of the above
(Answer: b; p. 103; Moderate)

19. The way to begin marketing research is to gather secondary data, which consists of information _____.
a. that already exists somewhere
b. that does not currently exist in an organized form
c. that already exists somewhere, having been collected for another purpose
d. used by competition
e. that the researcher can obtain through surveys and observation
(Answer: c; p. 103; Easy)

Question No: 1( M - 1 ). 
Which one of the following is termed as embargo?
Budget reforms
Heavy taxes
Strongest form of quota
Heavy trade deficit

Question No: 2( M - 1 ). 
Which one of the following is designated as a runner-up firm that chooses not to rock the boat (usually out of fear that it stands to lose more than it might gain)?
Market leader
Market challenger
Market follower
Market niche

Question No: 3( M - 1 ).
Review of the sales, costs and profit projections for a new product to find out whether these factors satisfy the company’s objectives comes under which one of the following concepts?
Business Analysis
Product Development
Test Marketing
Commercialization


20. How would you describe the primary data being used by your firm?
a. Collected for the specific purpose at hand.
b. Original information.
c. First-time information.
d. Fresh and perhaps more reliable than secondary data.
e. All of the above.
(Answer: e; p. 105; Easy)

21. Which form of data can usually be obtained more quickly and at a lower cost?
a. Primary.
b. Census.
c. Secondary.
d. Syndicated.
e. Tertiary.
(Answer: c; p. 105; Moderate)

22. Your assistant wants to use secondary data exclusively for the current research project. You advise him that the use of secondary data has some potential problems. Which of the following is not one of them?
a. It may not exist.
b. All of the needed data is rarely available.
c. It may not be useable.
d. It is generally more expensive when purchased from the government.
e. You do not know why it was originally collected.

(Answer: d; p. 105; Challenging)

Question No: 18    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. After deciding to order replacement parts for ageing machinery, the buyer for a construction company examines catalogues and trade publications. The buyer is probably at which stage of the organizational buying decision process?
        Problem recognition
        Product specification
        Product-supplier search
        Product evaluation
   
Question No: 19    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Demographic segmentation divides the market into groups based on which of the following variables?
        Size, location, industry, customer
        Size, company, industry, technology
        Location, size, occupation, race
        Customer, technology, company, industry
   
Question No: 20    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Which of the following factors are often used for segmenting customer groups?
        Geographic factors
        Psychographic factors
        Behavioral factors
        Demographic factors
   
Question No: 21    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. A marketer has brought same products in the market for all segments without considering the needs and wants of the customers. Which one of the following strategy is being practiced by the marketer?
        Undifferentiated marketing strategy
        Differentiated marketing strategy
        Concentrated marketing strategy
        Custom marketing strategy
   
Question No: 22    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Buyer- seller similarities is an attribute comes under which one of the following concepts?
 
       ► Demographic factors
       ► Personal characteristics
       ► Situational factors
       ► Operating variables
   
Question No: 23    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Which of the following are those products purchased for further processing or for use in conducting a business?
       ► Unsought products
       ► Specialty products
       ► Shopping products
       ► Industrial products
   
Question No: 24    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Which one of the following categories refers to a group of products that are closely related because they function in a similar manner, are sold to the same customer groups, are marketed through the same type of outlets, or fall within given price ranges? 
       ► Product line
       ► Line extension
       ► Private brand
       ► Product bandwidth
   
Question No: 25    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. After concept testing, a firm would engage in which stage for developing and marketing a new product? 
       ► Marketing strategy development
       ► Business analysis
       ► Product development
       ► Test marketing
   
Question No: 26    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. A review of the sales, costs and profit projections for a new product to find out whether they satisfy the company's objectives refers to which one of the following concepts? 
       ► Business feasibility
       ► Feasibility study
       ► Business analysis
       ► Product acceptance
   
Question No: 27    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. In which of the following product life cycle stages, sales are zero and the company's investment costs mount? 
       ► Product development
       ► Introduction
       ► Growth
       ► Maturity
   
Question No: 28    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. In which one of the following stages of the product life cycle sales fall off and profits stop? 
       ► Growth
       ► Introduction
       ► Decline
       ► Maturity
   
Question No: 29    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. McDonald's run advertisement featuring children, senior citizens and minority groups. What does this ad show? 
       ► Company is product oriented
       ► Company considers only environmental factors
       ► Company has several target markets
       ► Company is market oriented
   
Question No: 30    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. When a customer pays Rs.1000 and receives a television set in return. What does this example show? 
       ► Exchange
       ► Transaction
       ► Market
       ► Segment


Maslow has a list of human needs from the most pressing to the least pressing. They include all of the following EXCEPT:
Physiological need
Safely need
Need recognition
Self- Actualization

Which of the following may be ignored while making channel distribution decisions?
Analyzing Consumer Service Needs
Setting Channel Objectives and Constraints
Identifying Major Alternatives
None of the above
Which of the following is NOT an external factor while setting the price of a new product?
Nature of Market and Demand
Competitor’s Strategies and prices
Environmental factors
None of the above
A transaction in which the organization is making an initial purchase of an item to be used to perform a new job refers to which of the following
purchases?
Straight rebuy purchase
Delayed purchase
New-task purchase
Modified rebuy purchase
A network of networks that consists of millions of smaller domestic, academic, business, and government networks, which together carry various information and services. Which one of the following networks represents it?
LAN
Intranets
Extranet
Internet
Identify the name of a vast public web of computer networks that connect users of all types all around the world to each other?
Intranets
Extranets
Internet

Bytes

When Kodak sets the price range of its cameras as low priced and its related film as high priced, it is practicing which one of the following pricing decision?
Market-penetration pricingMarket-skimming pricingProduct line pricingCaptive-product pricing Which one of the following scheme is TRUE regarding marketing research?
Gathering data, analysis, interpretation Analysis, gathering data, interpretationInterpretation, gathering data, analysisInterpretation, reporting, analysis
 

A penetration-pricing policy is particularly appropriate when demand is:
IncreasingHighly elastic Highly inelasticDecreasing
The first step in the marketing control process is BEST described as one where the marketer performs which of the following activities?
Evaluates performance
Measures performance
Sets specific goals  

Takes corrective action




Which of the following may be ignored while making channel distribution decisions? Analyzing Consumer Service Needs
Setting Channel Objectives and Constraints
Identifying Major Alternatives
None of the above
Which of the following is NOT an external factor while setting the price of a new product?
Nature of Market and Demand
Competitor’s Strategies and prices
Environmental factors 
None of the above
A transaction in which the organization is making an initial purchase of an item to be used to perform a new job refers to which of the following purchases?
Straight rebuy purchase
Delayed purchase
New-task purchase 
Modified rebuy purchase



Quiz Start Time: 08:45 PM
Time Left 87
sec(s)
Question # 2 of 10 ( Start time: 08:47:01 PM ) Total Marks: 1
Relationship marketing is an integral part of which type of marketing philosophy?
Select correct option:
Customer and marketing philosophy
Product philosophy
Production philosophy
Selling philosophy


Quiz Start Time: 08:45 PM
Time Left 88
sec(s)
Question # 3 of 10 ( Start time: 08:48:08 PM ) Total Marks: 1
An arrangement in which a supplier grants a dealer the right to sell products in exchange for some type of consideration is:
Select correct option:
Wholesaling
Retailing
Franchising
Warehousing

Following are the pricing adjustment strategies EXCEPT one?
Select correct option:
Geographical pricing
International pricing
Segmented pricing
Sociological pricing


The mental act, condition or habit of placing trust or confidence in another shows which of the following option?
Select correct option:
Motive
Belief
Behavior
Attitude
A network of networks that consists of millions of smaller domestic, academic, business, and government networks, which together carry various information and services.  which one of the following networks represents it?
LAN
Intranets
Extranet
Internet 
Identify the name of a vast public web of computer networks that connect users of all types all around the world to each other?
Intranets
Extranets
Internet 

Bytes
   
Question No: 31    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. In a company division, a product line within a division, or sometimes a single product or brand reflects which one of the following options? 
       ► Market
       ► BCG
       ► SBU
       ► Initiator
   
Question No: 32    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. “Planning that involves developing a strategy to meet competition and ensure long-term survival and growth” represents which one of the following planning types?  
       ► Long-range planning
       ► Short-range planning
       ► Annual planning
       ► Strategic planning
   
Question No: 33    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Which one of the following is a chief goal of the implementation function in marketing process? 
       ► Develops marketing plans
       ► Turns plans into actions
       ► Takes corrective actions
       ► Develops strategic plans
   
Question No: 34    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. "Consumers are spending more on products and services that will improve their lives rather than their image” reflects which aspect of the cultural environment? 
       ► People's view of others
       ► People's view of themselves
       ► People's view of organizations
       ► People's view of nature
   
Question No: 35    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Suppose marketers at Lever Brothers are trying to determine whether the use of coupons for detergent was the reason for a sales increase in a particular store. What type of study conducted to answer this question?
       ► Exploratory
       ► Descriptive
       ► Causal
       ► Qualitative
   
Question No: 36    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. ABC Company wants to learn about consumer attitudes toward mail order purchases and conducts a study to acquire this information. Which one of the following data would BEST be classified for this study?  
       ► Causal
       ► Experimental
       ► Primary
       ► Secondary
   
Question No: 37    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Which one of the following is NOT considered as competitive differentiation of a company?
       ► Product
       ► Service
       ► Image
       ► Sales
   
Question No: 38    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Which one of the following characteristics is NOT a requirement for effective segmentation? 
       ► Differential
       ► Achievable
       ► Accessible
       ► Measurable
   
Question No: 39    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Which one of the following product requires a lot of advertising, personal selling and other marketing efforts because consumer either does not know about it or knows about it but does not normally think about buying?
       ► Specialty products
       ► Shopping products
       ► Industrial products
       ► Unsought products
   
Question No: 40    ( Marks: 1 )    - Please choose one
Your browser may not support display of this image. Business markets can be segmented on the basis of all of the following variables EXCEPT:
       ► Personal characteristics
       ► Operating variables
       ► Selling approaches
       ► Situational factors



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