1. What term describes a vertical expansion of job duties in order to give the worker more
responsibility?
a. Job enlargement
b. Job rotation
d. Job design
2. What are the two basic types of production systems?
a. Automated and manual
c. Normal and continuous process
d. Continuous process and batch
3. What type of process would a paper mill be most likely to use?
b. Project
c. Job shop
d. Flow shop
4. What technique deals with the problem of supplying sufficient facilities to production lines or individuals that require uneven service?
a. Supply-demand theory
b. PERT
c. Inventory theory
5. A manufacturer has been receiving excessive numbers of defective standard machine parts from a vendor on a regular basis. What is the most effective way to design a formal inspection system
for incoming parts?
a. Queuing analysis
b. Time series analysis
d. Regression analysis
7. In a PERT/CPM network, computing the critical path requires
a. determining the total project duration
c. that the latest finishing time for an activity not delay the overall project beyond initial
expectation
d. a sophisticated and complex computer program
8. At the completion of the forward and backward passes, the slack for an activity is given by the
b. difference between early start and latest finish
c. difference between latest start and early finish
d. amount of idle labor on the critical path
9. What type of control chart is used to monitor the number of defects per unit?
a. p-chart
b. R-chart
d. x-bar chart
10. A project has three paths: A—B—C has a length of 25 days. A—D—C has a length of 15 days. A—E—C has a length of 20 days. Which of the following statements is correct?
a. A—D—C is the critical path.
b. A—B—C has the most slack.
d. The expected duration of this project is 60 days.
11. The operating characteristic (OC) curve shows the probability of
a. rejection for every possible true percentage of defectives
c. making type I errors for various percentages of defectives
d. none of the above
12. If an artificial variable remains in the solution with a positive value after the stopping criterion has been reached, the problem
b. is optimal
c. needs a new basis
d. has more than one solution
13. What are the two sources of costs in queuing analysis?
a. Arrivals and departures
b. Arrivals and idleness
d. Equipment breakdowns and departures
14. The transportation model method that is used to evaluate location alternatives minimizes total
a. sources
b. destinations
c. capacity
15. What is simulation?
a. A quick solution method to problem-solving
b. A formalized deterministic approach to problem-solving
c. A graphical method to problem-solving
16. What priority rule is being used when jobs are processed according to the lowest ratio of due date to remaining processing time?
b. EDD (earliest due date first)
c. FCFS (first come, first served)
d. S/O (least slack per operation first)
17. Moving from the aggregate plan to a master production schedule requires
a. rough cut capacity planning
b. sub-optimization
d. strategy formulation
18. Which of the following statements is true of Lean-Six Sigma?
a. Lean principles focus on advanced statistical methods.
b. Lean principles and Six-Sigma are separate bodies of knowledge
c. Lean principles have been developed over a lengthy period of time.
19. When the flow of materials is variable,
b layout by product is most suitable
c. layout by fixed position is most suitable
d. line balancing is most suitable
20. A fixed interval system
a. adds the same predetermined amount to inventory each time replenishment occurs
c. is triggered at the reorder level
d. requires perpetual monitoring of inventory records
1. Which of the following functions is not a core function of an organization4
a. The accounting and finance function
b. The marketing (including sale) function
c. The operation function
d. The product or service development function
a. The accounting and finance function
b. The marketing (including sale) function
c. The operation function
d. The product or service development function
2. Most operation produce a mixture of both products and services which of the following business is closest to producing ‘pure’ services ?
a. IT company
b. Counselor /therapist
c. Steel company
d. A restaurant
a. IT company
b. Counselor /therapist
c. Steel company
d. A restaurant
3. Operations can be classified according to their volume and variety of production as well as the degree of variation & visibility . Which of the following operations would be classified as high volume , low variety ?
a. A front office bank
b. A family doctor
c. A carpenter
d. A fast food restaurant
a. A front office bank
b. A family doctor
c. A carpenter
d. A fast food restaurant
4. Which of the following activities is not a direct responsibility of operations management?1
a. Developing an operations strategy for the operation
b. Planning & controlling the operations
c. Determining the exact mix of products and services that customers will want
d. Designing the operations products , services & process
a. Developing an operations strategy for the operation
b. Planning & controlling the operations
c. Determining the exact mix of products and services that customers will want
d. Designing the operations products , services & process
5. Operations can be classified according to the degree of variations in demand and visibility of the operations as well as their volume and variety of production which of the following operations would be classified as high variation & high visibility ?
a. A front office staff
b. A family doctor
c. A carpenter
d. A fast food restaurant
a. A front office staff
b. A family doctor
c. A carpenter
d. A fast food restaurant
6. Which of the following would not be normally be considered a general characteristics of a service?
a. Production and consumption are simultaneous
b. Low contact service can often be made more efficient than high contract
c. Production and consumption can always be spatially separated
d. Many services involve both tangible & intangible outputs
e. Production & sales cannot easily be separated functionally
a. Production and consumption are simultaneous
b. Low contact service can often be made more efficient than high contract
c. Production and consumption can always be spatially separated
d. Many services involve both tangible & intangible outputs
e. Production & sales cannot easily be separated functionally
7. Which of the following would not be normally considered as a key feature of operations management?
a. Most new technology is implemented
b. World class operations can give an organization competitive advantage
c. Operations researches mathematical techniques for optimizing process
d. Operations is the part of an organization which creates wealth through the management of the transformation process
e. Operations is the area of a business where most people
a. Most new technology is implemented
b. World class operations can give an organization competitive advantage
c. Operations researches mathematical techniques for optimizing process
d. Operations is the part of an organization which creates wealth through the management of the transformation process
e. Operations is the area of a business where most people
8. Which of the following is the least likely decision to be made by operations managers ?
a. Selecting the locations and layout of a facility
b. Designing and improving the jobs of the workspace
c. How to use quality techniques to reduce waste
d. Deciding which market areas to manufacture products for
e. How much capacity is required to balance demand
a. Selecting the locations and layout of a facility
b. Designing and improving the jobs of the workspace
c. How to use quality techniques to reduce waste
d. Deciding which market areas to manufacture products for
e. How much capacity is required to balance demand
9. Operations management is applicable
a. Mostly to the service sector
b. To services exclusively
c. Mostly to the manufacturing sector
d. To the manufacturing & service sectors
e. To the manufacturing sector exclusively
a. Mostly to the service sector
b. To services exclusively
c. Mostly to the manufacturing sector
d. To the manufacturing & service sectors
e. To the manufacturing sector exclusively
10. The field of operations management is shaped by advances in which of the following fields?
a. Chemistry and physics
b. Industrial engineering & management science
c. Biology and anatomy
d. Information science
e. All of the above
a. Chemistry and physics
b. Industrial engineering & management science
c. Biology and anatomy
d. Information science
e. All of the above
11. The five element in the management process are
a. Plan ,direct , update, lead & surprise
b. Accounting /finance , marketing, operations and management
c. Organize , plan , control, staff and manage
d. Plan, organize, staff , lead and control
e. Plan, lead, organize , manage and control
a. Plan ,direct , update, lead & surprise
b. Accounting /finance , marketing, operations and management
c. Organize , plan , control, staff and manage
d. Plan, organize, staff , lead and control
e. Plan, lead, organize , manage and control
12. The responsibilities of the operations manager include
a. Planning , organizing , staffing , procuring and reviewing
b. Forecasting , designing , planning , organizing , and controlling
c. Forecasting , designing ,operating , procuring , and reviewing
d. Planning , organizing , staffing , leading , and controlling
e. Designing & operating
a. Planning , organizing , staffing , procuring and reviewing
b. Forecasting , designing , planning , organizing , and controlling
c. Forecasting , designing ,operating , procuring , and reviewing
d. Planning , organizing , staffing , leading , and controlling
e. Designing & operating
13. Which of the following is not an element of management process
a. Pricing
b. Staffing
c. Planning
d. Controlling
e. Leading
a. Pricing
b. Staffing
c. Planning
d. Controlling
e. Leading
14. Which of the following illustrate an activity that does not add value?
a. Training employees
b. Ordering parts from a supplier
c. Making a part
d. Accumulating parts in front of the next work centre
a. Training employees
b. Ordering parts from a supplier
c. Making a part
d. Accumulating parts in front of the next work centre
15. Which of the following statements regarding a pull system is true ?
a. Large lots are pulled from upstream stations
b. Work is pulled to the downstream work stations before it is actually needed
c. Manufacturing cycle time is increased
d. Problems become more obvious
a. Large lots are pulled from upstream stations
b. Work is pulled to the downstream work stations before it is actually needed
c. Manufacturing cycle time is increased
d. Problems become more obvious
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MGT613 Production / Operations Management
MGT613 Production / Operations Management Quizzes
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